FAQ

All you need to know about KAWADER

KAWADER  is online store provide to you a wide selection of restaurants, cafes and hotels equipment from international brands to your doorstep

 

Do we have a shop on the ground?

You can visit our branches in RIYADH

DABAB SHOWROOM 

Prince Abdulaziz Ibn Musaid Ibn Jalawi St, Al Murabba, Riyadh 12613

Al Madinah SHOWROOM 

Al Madinah Al Munawwarah Rd,  Riyadh 12661

 

All you need to know about discount codes / coupons?

Find us on Twitter, Instgram, Facebook and you won’t miss our discount and offers  and subscribe to our newsletter to stay tuned for what’s new

 

What is the warranty policy of Kawader?

Please read warranty policy

 

I need to make some adjustments. Can I edit my account details and / or change my address, name and password?

Sure you can, please login and check my account

 

3 or 7 days have passed and I haven't received my order yet.

Please contact our support team with your order number or receipt

 

 

Isn't that what you bought?

Please contact our support team with your order number or receipt

 

Can I replace my purchased item?

Please read our Return Policy

How do I return a product ?

Please read our Return Policy

What is KAWADER's refund process?

Please read our Return Policy

 

I have not received a product, what should I do?

Please contact our support team with your order number or receipt

 

What should I consider before making a new order?

1. Login
2. Select your products
3. Shipment information
4. Select your payment method
5. Submit

 

What is the time period to update your inventory?

In case your designed item out of stock please contact us on Twitter, Instgram, Facebook or at info@kawaderstore.com